
FairWurx
Refund Policy
Last updated on 15th May 2025
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Thank you for subscribing service at FairWurx. We value your satisfaction and strive to provide you with the best online experience. If, for any reason, you are not completely satisfied with your subscription, we are here to help.
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Refunds
At FairWurx, we strive to provide excellent service to all our users. Please carefully review our refund policy before subscribing or committing to any services:
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1. Non-Refundable Subscriptions: All transactions, including but not limited to subscription fees and service fees are non-refundable. Once a payment is processed, it cannot be refunded. But you can avoid payments from next month onwards. Please note that your profile will not be visible to public once the subscription payment for particular skill's due date is passed
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2. Exceptions:
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Service failure: If the payment is deducted from your bank account and skills were not subscribed as expected, we will assess the situation and update subscription for skills you paid for.
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3. Cancellation: If you need to cancel a subscription, you can ignore payments for the skill sets. Once the due date is passed, it will avoid being exposed to public users
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Contact Us
Please contact us via ceylonect@outlook.com for any inquiries or issues related to refund
Privacy Policy
Last updated on 15th May 2025
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At FairWurx, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a subscribe on our application. By using our mobile application, you consent to the practices described in this policy.
Information We Collect
If you just casually having a look on the application without registering in our platform, we don't collect any data. But if you register in the platform, we may collect certain information about you, including:
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Personal identification information (such as your name, phone number, gender, and city) provided voluntarily by you during the registration.
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Payment and billing information (only during a payment session) necessary to process your orders, including credit card details, which are securely handled by trusted third-party payment processors. Note that we do not keep your billing information in our system
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Use of Information
We may use the collected information for the following purposes:
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To register you in our platform and expose your profile as a verified account
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Information Sharing
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent.
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Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
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Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us via ceylonect@outlook.com
Terms and Conditions
Last updated on 15th May 2025
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Welcome to FairWurx. These Terms and Conditions govern your use of our mobile application and the subscriptions in our platform. By accessing and using our mobile application, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.
Use of the Mobile Application
a. You must be at least 16 years old to use our application.
b. You are responsible for maintaining the confidentiality of your account information, including your phone number.
c. You agree to provide accurate and current information during the registration.
d. You may not use our mobile application for any unlawful or unauthorised purposes.
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Product Information and Pricing
a. We strive to provide accurate product skills and pricing information. However, even thought all the job memories added by users are verified by the admin team, we do not guarantee the accuracy or completeness of such information provided by users. Please be aware of that before making a call to another user to provide a job or to get any information
b. Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.
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Payments
a. By subscribing to a skill set on our application, you are making an offer to subscribe the skill and promote your work.
b. We reserve the right to reject any job you have added to your profile for any reason, including but not limited to errors in pricing or information added, or suspected fraudulent activity.
c. We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your full payment details.
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Refunds
a. Our Refund Policy governs the process and conditions for seeking refunds. Please refer to the policy provided on our website for more information.
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Intellectual Property
a. All content and materials on our application, including but not limited to text, images, logos, and graphics, are protected by intellectual property rights and are the property of FairWurx or its licensors.
b. You may not use, reproduce, distribute, or modify any content from our application without our prior written consent.
Limitation of Liability
a. In no event shall FairWurx, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our application and use of our service.
b. We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the services posted on our application by other registered users.
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Amendments and Termination
We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.
